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Dedicated support for CleanSlate DFS mobile app users, account management, subscription inquiries, and optimizer technical assistance.
Direct Email Support
For account assistance, billing questions, bug reports, and partnership inquiries.
Discord Live Community
Join our active member community for live slate strategy, late-breaking injury alerts, and real-time support.
Apple In-App Subscriptions & Billing Support
CleanSlate DFS offers monthly subscription plans (Core at $9.99/mo and Pro at $19.99/mo) with a 7-day free trial on the Apple App Store.
Subscriptions purchased via iOS are billed through your Apple ID account. You can modify or cancel your subscription at any time:
- Open the Settings app on your iPhone or iPad.
- Tap your Name / Apple ID banner at the top.
- Tap Subscriptions.
- Select CleanSlate DFS.
- Tap Cancel Subscription (or Cancel Free Trial).
Cancellations take effect at the conclusion of your current billing period or trial.
Restoring on a new device: Open the CleanSlate DFS app, navigate to Account → Restore Purchases. Your active Apple subscription will be automatically re-linked to your account.
Refund Requests: Per Apple App Store policy, all payments made through in-app purchases are managed directly by Apple. To request a refund, visit Apple's official refund portal:
Send Us a Support Message
Submit your ticket directly below or draft an email. Our team will get back to you promptly.
Frequently Asked Questions
How does 1-Tap Late Swap work away from my desktop computer?
When an unexpected pre-game scratch or inactive alert occurs, CleanSlate DFS recalculates optimal replacements in real-time, locking already started players and swapping unstarted positions with maximum projected edge.
You can export the updated entry CSV directly into your mobile browser and upload to DraftKings or FanDuel in seconds without opening a laptop.