Account & Data Deletion — CleanSlate DFS

At CleanSlate DFS, we respect your privacy and provide you with complete control over your personal account and associated data. This page outlines the procedures for requesting the permanent deletion of your CleanSlate DFS account and all personal data, as well as critical steps to cancel active app store subscriptions prior to account closure.

⚠️ Mandatory Step: Cancel Recurring Subscriptions First

Deleting your CleanSlate DFS account does not automatically cancel third-party recurring subscriptions billed through the Google Play Store, Apple App Store, or Stripe. Because mobile app store subscriptions are tied directly to your Google Account or Apple ID, you must cancel your subscription through the relevant platform before requesting account deletion to avoid future billing:

Google Play Store (Android): Open the Google Play Store app → Tap your profile icon (top right) → Tap Payments & subscriptions → Tap Subscriptions → Select CleanSlate DFS → Tap Cancel subscription.
Apple App Store (iOS): Open device Settings → Tap your name / Apple ID → Tap Subscriptions → Select CleanSlate DFS → Tap Cancel Subscription.
Stripe (Web Billing): Log in to your CleanSlate DFS web account → Open Account Settings → Click Manage Billing → Cancel subscription.

1. How to Request Account Deletion

You can request the permanent deletion of your account and data through either of the following methods:

Method A: In-App Deletion Request

Open the CleanSlate DFS mobile app or navigate to cleanslatedfs.com.
Sign in to your account.
Tap or click your Profile / Account icon in the navigation header to open Account Settings.
Navigate to the Account Management section and select Delete Account & Data.
Confirm your deletion request.

Method B: Direct Email Request (No Login Required)

If you are unable to access your app or prefer direct correspondence, send an account deletion request email to our privacy department:

Email Address: [email protected]
Subject: CleanSlate DFS Account Deletion Request
Required Content: Please send the request from the email address registered with your CleanSlate DFS account, including your registered username.

✉️ Email Deletion Request

2. Types of Data Deleted vs. Retained

Data Category	Status Upon Deletion	Details
Account Credentials	Permanently Deleted	User ID, email address, password hashes, OAuth tokens, and session identifiers are permanently erased from auth databases.
Profile & Preferences	Permanently Deleted	User profile, display name, custom avatar, notification preferences, and referral codes are erased.
Custom DFS Projections	Permanently Deleted	All uploaded CSV projection sources, custom player adjustments, projection maps, and notes are wiped.
Saved Lineups & Builds	Permanently Deleted	Optimized lineups, multi-lineup generator history, exposure rules, and late swap audit logs are purged.
Contest Results & Tracker	Permanently Deleted	Imported CSV contest results, benchmark calculations, ROI historical data, and user performance records are deleted.
Financial & Billing Records	Retained (Anonymized)	Anonymized transaction IDs, purchase dates, and billing amounts are retained strictly as required to comply with federal, state, and international tax and financial reporting laws. Retained records contain no personal identifying information.

3. Processing Timeframe & Verification

Upon receipt of an account deletion request:

We verify identity by matching the request with the registered email address.
Your account access is immediately suspended to prevent further logins.
All personal data and user records are permanently purged from active databases and cloud backups within 30 calendar days.
A final confirmation notice will be transmitted to your email address once deletion is complete.

4. Privacy & Support Inquiries

If you have any questions regarding our account deletion policy or data retention standards, please reach out to our team:

CleanSlate DFS, LLC
Privacy Department: [email protected]
General Support: [email protected]
Address: CleanSlate DFS, LLC, c/o Northwest Registered Agent, 2222 W. Grand River Ave, Ste A, Okemos, MI 48864